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 Real
Help for Engineering, Sales Reps, & Field Techs
With the mobile and field versions, iBISS:
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Puts interactive system maps
at the fingertips of field personnel
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Identifies each component of
the system, including fiber, RF, taps, amps, and customer
locations in the field
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Minimizes truck rolls
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Increases overall efficiency
Real Help for Customer
Service, Operations, & Dispatch
With real time 24/7 access, iBISS:
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Locates and identifies customers
faster and more accurately
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Solves the “Can We Serve”
issues on screen, in real time
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Graphically identifies problem
equipment for fast customer service
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Reduces churn/overtime
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Helps provide high level of service
by dramatically reducing MTTR (Mean Time To Repair)
Real Help for Sales
& Marketing
 iBISS
helps to identify your target market in a format customized
for real world applications. Demographics, zip codes, hubs,
fiber, fiber nodes, and commercial or residential types are
some of the variables with which iBISS:
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Creates custom mailing lists,
strategically targeting specific customers for specific services
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Creates custom target lists,
maximizing productivity from sales
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Eliminates sales calls on customers
outside your service area
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Speeds engineering decisions
for a higher closing rate
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Helps pre-qualify potential
customers based upon customized serviceability criteria in
relation to outside plant information
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